StartupDigest Product Manager – October 5, 2011

5/10/2011

For newcomers: StartupDigest Product Manager is the members-only weekly email newsletter of the best resources in product management.

You can become a member for free here.

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Welcome back to StartupDigest Product Manager, the members-only guide to becoming a better product manager every week.
 
This week let’s take a look at a follow-up piece to Fred Wilson’s amusing blog post on product personality. I also thought this would be a good place to recommend some learning material. With the increased focus on metrics and analytics in recent years, it’s useful to acquire skills on how to make all this data more consumable via visualizations. Check out this homepage for a data visualization classat Stanford. The slides from recent lectures are available for public viewing and are great inspiration for PMs looking to hone their data skills.

- Herman

StartupDigest Product Manager is curated by:
Herman Ng – Program Manager, Microsoft

 

 

Resource of the Week

How to Give Your Product Personality
By Jason Shen, jasonshen.com

As you’re planning to build a new product or feature for your company, it’s also worth thinking about giving it a personality. Why is personality important? How do you give your product personality? How does personality differentiate your offering from competitors? Jason Shen shares some examples of product personality done right from popular sites like turntable.fm and CodeAcademy, to illustrate his perspective on product personality.

 

 

Past Resources

The Lean Startup, by Eric Ries with case studies, Intuit’s Scott Cook and Instagram’s Kevin Systrom
From TechCrunch Disrupt

Getting to the Top in Product Marketing & Product Management
From Stanford GSB

Why Leading a Product Org is Hard
By Tom Leung

 

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StartupDigest Reading List – September 30, 2011

30/09/2011

For newcomers: StartupDigest Reading List is the members-only weekly email newsletter of the best articles in the startup world.

You can become a member for free here.

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Welcome back to the StartupDigest Reading List, the members-only guide to the best articles on startup life.Check out the sweet poster Hackers and Founders put up during their meetup last night in Berkeley!

- Chris
 

StartupDigest Reading List is curated by:
Chris McCann – Co-Founder, StartupDigest
 

StartupDigest Reading List is supported exclusively by:
U.S. college graduates with innovative new business ideas can apply to the Kauffman Foundation’s Global Scholars Program, newly expanded to include U.S. scholars. Participants learn and network with an international group of fellow aspiring entrepreneurs from January through June 2012. Apply here by Oct. 17, 2011.

 

What You Need to Read This Week

 

Minimum Viable Personality
By Fred Wilson

A funny but deep post on how your company gets a personality.

The story of Steve Jobs and PARC

By Malcolm Gladwell

Innovation is a messy business. This is an interesting story about Steve Jobs and his first visit to the Palo Alto Research Center.

Your idea sucks, now go do it anyway

By Jason Cohen

Your idea is going to change a million times, so just start working on something.

Becoming a CEO. Yeah, I Suck

By Matt Mireles

An inside look into what it really means to run a startup.

Why I am learning to program

By Ed Castano

A story of why a business guy is learning to code.

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StartupDigest Reading List – July 29, 2011

29/07/2011

For newcomers: StartupDigest Reading List is the members-only weekly email newsletter of the best articles in the startup world.

You can become a member for free here.

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Welcome back to the StartupDigest Reading List, the members-only guide to what you need to read in the startup world every week. 

By popular demand, we are now accepting applications to StartupDigest VIP for product, business development, marketing, and sales people too.

Check out this awesome success story and if you’re interested, apply here.

On to this week’s reading list!

- Chris

StartupDigest Reading List is curated by:
Chris McCann – Co-Founder, StartupDigest

 

 

StartupDigest Reading List is supported exclusively by:
Winners of Global Entrepreneurship Week’s Startup Open competition, sponsored by the Kauffman Foundation, could win a trip to Liverpool to hang out with global entrepreneur experts or a year’s worth of mentoring from the founders of Redbox. Learn more about all of the prizes here and submit your startup here.

 

 

What You Need to Read This Week

Financings Options: Venture Debt
By Fred Wilson

Fred explains what venture debt is, the terms associated with it, and who venture debt is for.

 

Startup Weekend pep talk: It ain’t the code
By Jason Cohen

If you build a simple landing page that describes what your company will do and get 50 signups, you will be much closer to having a real company than a team that builds something that works beautifully but no one asked for it.

Most of Your Work Sucks
By AJ Kessler

The nature of creative work (including startups) is that you need to test and hone your ideas 1,000 times to get something fantastic.

 

What everyone should know about the human eye
By Lionel Barrow

A fascinating post about what people do while looking at the things you built. If you are interested in this topic also check out this post.

 

Startup Diaries: Getting Your First Customer
By Dharmesh Shah

A story and 5 tips about landing your first paying customers.

 

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StartupDigest Reading List – July 22, 2011

22/07/2011

For newcomers: StartupDigest Reading List is the members-only weekly email newsletter of the best articles in the startup industry.

You can become a member for free here.

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Welcome back to the StartupDigest Reading List, the members-only guide to what you need to read in the startup world every week.

We’re having a huge celebration for the StartupDigest team (Dan, Brendan & Jessica) this weekend after two VIP engineers officially joined new startups this week! Validation feels so good, woooooo! :)

On to this week’s reading list!

- Chris

StartupDigest Reading List is curated by:
Chris McCann – Co-Founder, StartupDigest

 

What You Need to Read This Week

Immigration For Startups
By Chris Golda

A breakdown of all the different kinds of visas and how to qualify for each of them. Very important if you are thinking of moving here or hiring someone not based in the US.

 

Financing Options: Preferred Stock
By Fred Wilson

An overview of selling preferred stock to raise money. If you are really interested in this topic here is a breakdown of all of the preferred financing terms.

 

Before product-market fit, find passion-market fit
By Naval Ravikant

If you are thinking about starting a startup, ask yourself if you really love the market you will be serving. You need to love it if you’re going to succeed.

 

Adventure with Venture Capital (or how to get screwed)
By Tim Bull

A personal story about how Tim’s company was screwed by VC’s outside of the valley and the lessons he learned after it was over.

 

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StartupDigest Reading List – July 8, 2011

8/07/2011

For newcomers: StartupDigest Reading List is the members-only weekly email newsletter of the best articles in the startup industry.

You can become a member for free here.

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Welcome back to the StartupDigest Reading List, the members-only guide to what you need to read in the startup world every week.

It’s been a slow post-holiday week, but here at the StartupPad we’re in the middle of a 72-hour hackathon with Misha, Dan, and Roshan. Hope you’ve made this week a productive one too :)

On to this week’s reading list!

- Chris

StartupDigest Reading List is curated by:
Chris McCann – Co-Founder, StartupDigest

 

What You Need to Read This Week

What I learned today: Never apply for a job
By Nick Gavronsky

If you want a job at a startup, make sure to connect with the founder or the startup team directly. Sending out resumes just sucks.

 

The power of sponge learning
By Alex Rosen

No matter how little you know about software development now, the more you read about it (and do it) the easier it becomes to start or join a startup.

 

How Much Money To Raise
By Fred Wilson

Don’t give up more than 10-20% in each round and make sure to give yourself 12-18 months of cash runway.

 

What strong beliefs on culture for entrepreneurialism did Peter / Max / David have at PayPal?
By Keith Rabois

Here’s a very rare, detailed look into the core beliefs of a legendary leadership team.

 

10 Marketing Lessons for Early-Stage Tech Startups
By Mark Suster

My favorite is #5, “Don’t Blow Your Wad Early”

 

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Web 2.0 Expo Launches Startup Showcase, Offers Tips for Getting Your Startup on Stage

21/07/2010

Sarah Milstein Brady ForrestWeb 2.0 Expo NY is launching a new program called Startup Showcase. The following is an interview with Web 2.0 Expo Co-Chairs Sarah Milstein and Brady Forrest about the new program and tips they have for all startups trying to get on stage.

What is Startup Showcase?

We’re excited that this year at Web 2.0 Expo, we’re hosting our first-ever Startup Showcase. The idea is to highlight the startup ecosystem’s creativity and variety, while giving entrepreneurs a chance to get in front of hundreds of potential users and a couple of high-profile investors.

Tim O'Reilly

Tim O'Reilly, O'Reilly Media Inc.

Fred Wilson

Fred Wilson, Union Square Ventures

On Wednesday night, September 29, we’re going to have approximately 30 startups demoing in one large room (at the Sheraton New York Hotel & Towers). We’ll provide a small table and room for two people to demo—startups bring a laptop (or two) and a founder (or two). Expo attendees will have 50 minutes to see the demos (we’ll sound a chime every five minutes, letting people know it’s time to circulate). As they walk around, attendees will vote on their favorite demos. At the end of the hour, Tim O’Reilly (O’Reilly Media Inc.) and Fred Wilson (Union Square Ventures) will each announce their top pick along with the audience favorite.

What does a startup get if they’re selected to pitch?

The three selected companies will each give a pitch and have an on-stage conversation with Tim and Fred. Tim and Fred plan to hold these conversations the way they run actual pitch meetings, so it should be a good learning experience for the entrepreneurs. Expect very active discussions.

Can you give us more details on exactly the types of startups you’re seeking?

We’re looking primarily for early-stage not-overly-funded companies across a range of sectors. Hardware/software, mobile/web, for-profit/non-profit, B2B/B2C, etc. We’re more interested in intriguing ideas than hot trends (though, like other humans, we’re susceptible to buzz).

What makes a startup’s application jump to the top of your pile?

An interesting technology or approach matched to an identifiable problem or opportunity. Also, a clearly written application will catch our eye in a good way. And we always appreciate when applicants use the “Anything else you want us to know?” field to share info that sets them apart.

For example, StartupDigest did a great job with this section in their application: “Four things: Email newsletters are hot again both as replacements for blogs and profitable web businesses. We have grown from 22 to over 56,000 subscribers in 8 months. We have already worked with O’Reilly & TechWeb on Web 2.0 Expo. We have already received three offers for investment and one for acquisition. Thanks!”

What’s the most common mistake you see in event pitching applications from startups?

When applicants use a lot of jargon, we suspect they either don’t know what they’re talking about, or they don’t know how to communicate effectively with civilians.

There’s been a lot of debate recently (e.g. this post by Jason Calacanis) about startups having to pay to pitch/demo at events. Where do you stand in this debate, and do startups selected for Startup Showcase have to pay to pitch?

We aren’t fans of the pay-to-play model (when people ask why, we usually point them toward Calacanis’s post). So there’s no fee to apply for Startup Showcase, nor is there a fee to participate if you’re selected.

What do startups need to do to apply?

Head to http://www.web2expo.com/webexny2010/public/cfp/119 and fill out the application form. It’s mercifully short.

Web 2.0 Expo

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The Key to Startup Hiring

16/07/2010

We’ve noticed that there have been a ton of job postings lately in the Startup Jobs section of the StartupDigest Classifieds. This is a great sign of growth for lots of startups all over the world, which is both righteous and awesome.

Awesome Startup

As all of you continue the hiring process, we want to share an idea that will speed up the process of finding the best person for any job opening you have at your startup.

The key to startup hiring is realizing that the people you really want to hire aren’t looking for jobs.

The people you really want to hire are:

1) Working on their own startup, someone else’s startup, or for a large company (and kicking ass) but aren’t very happy there. This means that they would be open to a change if they got really excited about another company, but aren’t actively looking for it.

2) Active participants of the startup community. This means that they frequently communicate with the leaders of the startup community (e.g. Dave McClure, Eric Ries, Fred Wilson, Chris Dixon, etc.), they consume the latest technology and entrepreneurship news, and (ideally) they produce their own thoughts about emerging trends.

(In a fantasy world, they would also be close followers of your startup and frequent consumers of your product/blog, but the vast majority of the people you really want to hire might have heard of you, but don’t really know who you are yet.)

If all of this is true, it’s great that you’ve posted your job to the Classifieds because there is a lot there (co-founder opportunities, feedback requests, startup education content, global and local startup resources, etc.) that might attract someone who isn’t actively looking for a job. Of course, posting on the Classifieds is free anyway, so you really have nothing to lose.

We’re betting, however, that the Classifieds section isn’t the only place you’ve posted a job listing. Like many of us, you’ve probably paid money to post your job listing to a popular job board or hired a recruiter to post your job listings in even more expensive places.

Why would you pay money to post job listings in places the people you really want to hire never visit?

Startup Hiring

If the people you really want to hire aren’t looking for jobs, they will never see your listing on craigslist, Monster, HotJobs, theLadders, or even a place like StartUpers (which, admittedly, is at least the most fun one) because job listings are all that they offer.

Those places are great for stacking resumes of people who can fill limited holes with set tasks in your company, but the people who will actually make a lasting positive impact on the future of your startup visit those sites only when they’re looking for a cheap wetsuit or a two-bedroom in SOMA.

Since popular job boards won’t help you find the people you really want to hire, stop wasting your money on them and try these 3 things:

1) Pay for distribution, not for posting.

Or, to quote what many (like, say, Gary Vaynerchuk) have said before us — if content is king, marketing is queen and *she* runs the household.

If you have money to spend on hiring, spend it on marketing your company and your open position to people who definitely are not looking for jobs. Bake your job opening into content you produce on your blog or into a post/comment you add to the content you read.

To give you a real example, here at StartupDigest we help you distribute your Classifieds listings into the events content that is consumed every week by thousands of active members of local startup communities around the world.

Spreading good news about your startup to the people who care about the startup ecosystem most is the best way to find and hire the people you really want to hire.

2) Seek one great person, not “a response.”

What’s the key metric of success in startup hiring? Many founders or recruiters will tell you that they spend money posting on popular job boards because they know that they will get a response. From that response, they will know that a certain percentage will be acceptable resumes, and they know that they can find at least one acceptable person out of the set number of people they interview.

But if resumes reveal only a fraction of a person and hiring should be treated like getting married, how could you possibly settle for what’s acceptable from a numbers game when it comes to startup hiring?

If you go into the hiring process seeking one great person instead of “a response” then you will spend your time and money where the people you really want to hire are instead of where the most resumes will come from. This is a hard approach to take because hiring is an awkward process and if you don’t get 20 resumes in your inbox after day one, it’s easy to feel like you aren’t making progress.

Then again, if you change your definition of progress to locating one person you would really want to hire each day, that feeling also changes. We suggest sending simple notes to each of those people on a regular basis to keep him or her up to date on all of the cool things you’re doing at your startup. You can then track each person’s response as it shifts from “that’s cool” to “what’s coming next?” and “what if?” with a simple spreadsheet. Sounds like Salesforce for marriage, doesn’t it?

3) To speed up the entire hiring process, make it fun by hosting a startup party at your place. Or at least go to someone else’s.

Let’s face it, all of us just want to spend time building products, making customers happy, putting money in the bank, and changing the world for the better. We end up paying money to post a job somewhere, sifting through what we get, and taking what we’re given because we want our needs filled now so we can get back to the fun stuff.

Startups Like Fun

So, to save time and our sanity, we need to make hiring part of the fun stuff. One fun and efficient way to find the people you really want to hire faster is to host a startup party.

It’s cheap (unless you’re too cool for pizza and beer) and brings a large group of startup people around you, giving you the opportunity to show all of them who you really are and how much fun they all could be having if they were working with you instead of their current startup or big company.

Also, many entrepreneurs like to try before they buy when it comes to hiring as much as they like to save time, and hosting a party is the easiest way to get a first honest look at all of your potential candidates at once.

If you’re desperate for talent, especially on the technical side, and you don’t think that your party will attract them, at least don’t waste money on recruiters or expect technical talent to immediately respond to your job postings. Go chill out where the people you want to hire already are, as long as you’re willing to bring your brain and not spam every engineer you meet.

To give you one awesome place to go, the Hackers and Founders Meetup is the best place to grab a beer with smart, passionate startup people and talk about what you’re working on. On top of that, every week there are cool speakers and hackathons and iPhone, Android, WordPress, Drupal, Ruby, you-name-it meetups happening all over the world that are full of the people you really want to hire. You can find all of these events going on in your city here.

And speaking of technical talent, did you really think that great engineers would just read your job posting and email you in the first place? Honestly, put yourself in their shoes. Every brilliant programmer is what LeBron James was two weeks ago, a prized free agent (though programmers tend to be a lot less narcissistic).

Programmers are Prized Free Agents

Brilliant programmers are prized free agents. If you want to land them, hang out with them at their place!

Did Miami land LeBron by posting a listing somewhere, offering the best terms and hoping for the best?

No, Pat Riley & Co. hung out with LeBron where he spent his time, told him how sweet it would be to play with Dwyane Wade and Chris Bosh, and got him so excited about the opportunity that LeBron left his home and $30+ million to join them. You can land the next LeBron for your startup by taking the same approach.

In the end, if you remember that the people you really want to hire aren’t looking for jobs, the best way to find those people is to organize or attend fun startup events.

Take every chance you can to show active members of the startup community who you are and what your startup is all about, and talent will leave their current jobs and money on the table just to join you.

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The VC Branding Problem

30/05/2010

Last week Usher’s “Oh My Gosh” was bumpin’ from the radio of a grey rental minivan heading to San Francisco for Dorsey & Whitney‘s “Are we all blowing another bubble?” event at Pier 38. Well, it was bumpin’ only until the phone belonging to the minivan’s driver made a sound. Every time it buzzed or rang, he and his two programmers shrieked “Holy shit!” and immediately turned off Usher.

They were obsessed with the phone because they had interviewed with Y-Combinator earlier in the day. It was only a matter of minutes before they would find out if they had been accepted into the June 2010 program. A phone call would mean they were accepted; an email would mean rejection.

To save you the suspense, they ended up getting the email later that night. But there’s a story to this minivan ride that’s much bigger than them. (Trust me, they’ll be fine.)

Between the reckless driving, hot radio beats and girly shrieks, I wondered:

When’s the last time a big early-stage VC firm got entrepreneurs excited like this?

Seriously. Take a look at these firms:


Not to pick on these 7 firms (we just randomly selected them) but all of them claim to be “Early-Stage” VC firms.

Can you name more than a couple of their portfolio companies?
Can you give me specific examples of what they’ve done to help early-stage entrepreneurs and strengthen the startup ecosystem?
Can you tell me why one of these firms is better than any of the others?

Neither can we.

Why can’t we answer those simple questions? All of these firms have hundreds of millions under management. All of them are involved with cool companies we care about like Pandora, Posterous, UStream, YouSendIt, and oDesk. I’m sure that all of them have great people doing excellent work for those companies too, but we haven’t heard any of their stories. In fact, very few (if any) of us early-stage entrepreneurs have any idea who the people at those firms are and what they care about most.

In contrast, look at the look at the logos from these venture capital firms:

What are the first things that come to your mind now?




All of these firms have less than $50m under management and are taking large chunks (6-12%) of great early-stage companies for less than $50k of investment with few strings attached. Nevertheless, many great young technology teams are literally weaving through traffic, killing hot radio beats, and shrieking in anticipation of giving chunks of our companies to them.

Why?

The answer is branding. We wrote a post recently on startup leadership and how people don’t buy what you do; they buy why you do it. This idea is important for every entrepreneur to understand as they seek out new customers and talent. It is also important for every VC to understand when they ask themselves why early-stage entrepreneurs don’t care about them and they are getting beat by the VC’s who do understand marketing like Fred Wilson, Chris Dixon, Brad Feld, Charlie O’Donnell, and Dave McClure.

The VC firms that are struggling right now will tell you that their funds are too big. They’ll tell you that there aren’t enough good companies out there to put their LP’s money to work.

In reality, demand for venture capital is not lacking. If anything it’s growing and we’re actually getting better at building more companies in which more VC’s (like, say, Redpoint’s Satish Dharmaraj) want to invest:

If there are so many fundable companies out there, every early-stage VC firm has a tremendous opportunity in front of them to make a killing right now. They shouldn’t have a problem putting all of their capital to work, albeit in smaller chunks because it costs less today (especially for consumer internet companies) for us to get started than ever before. Though the size of each individual investment and payday is shrinking, the total amount of  money to be made is getting bigger, and it’s out there for the taking.

But the firms that are not actively pushing their brand through the startup ecosystem are missing out on all of this. They will never show up on the radars of the next generation of disruptive companies as interesting funding options.

Their cash might as well be on the sidelines. No one will want it unless they know who they are and why they want to use it.

YC is the golden example here. We’ve all read Paul Graham’s essays, applied to Startup School, and submitted content to Hacker News. Their community has become our community, and it’s paying off. Other firms are sorting through their rejects, fighting over their alumni, and claiming that there aren’t enough deals out there to put all of their LP’s money to work.

The size of your fund isn’t your problem; it’s your branding.

Unfortunately, this branding problem hurts everyone in the startup ecosystem, not just early-stage VC firms. For every VC that chooses to shed capital instead of addressing their branding problem, some fundable companies won’t get funded. At the same time, other fundable companies will keep giving away big chunks of equity for a bridge-round ($10-$20K) before spending more time raising another round (instead of working on their product) to give away another big chunk. That’s a big drag on efficiency, incentives, and quality-control for an ecosystem that’s crucial to the health of the recovering American economy.

So, instead of downsizing your fund, laying-off employees, or going into stealth-mode, here are some tips for finding all of the lucrative early-stage opportunities waiting for you:

  1. Going only to TechCrunch’s events does not mean that you have your ear on the ground of the startup ecosystem. Get involved with Startup Weekend, Startup2Startup, Founder Dating, Hackers and Founders, and SF New Tech (and their national counterparts like NY Tech Meetup) to meet the people who are actually creating the next round of profitable companies.
  2. Being a “Stealth VC” is just as stupid as being a “Stealth Startup.” Through your website and the people you send to community events, tell us what you are doing for your current portfolio companies right now and how much they are kicking ass. And if you are internally discussing doing more early-stage deals in the near future, you need to tell us NOW so you actually cross our minds later. This means that you need to be both creating (e.g. blogging, tweeting) and commenting on the content early-stage entrepreneurs consume (like the guys we mentioned earlier).
  3. Reconsider the makeup of your team. Is your current employee structure optimized for making smaller deals more often all over the world? Finding great deals early requires you to have strong, physical presences in more places. This means that it might be time to replace your two MBA Analysts making $60K/year with four entrepreneurial activists who know your firm and will attend grassroots events and engage early-stage entrepreneurs by both creating and sharing relevant content.
  4. Center your startup community around you. Currently, a law firm (Dorsey & Whitney) is dominating most VC firms at this. That’s embarrassing. The best way to find what you’re missing is to bring together the members of the startup ecosystem around you with a personalized event. It doesn’t have to be a big conference, just a simple dinner or drinks. Or do Taco Tuesdays, Happy Hours, or Pancake Breakfasts. We are throwing Startup Waffles and founders love it! If you don’t want to get creative, at least run an invite-only event so you can put your portfolio companies and one other company they think is cool in the same room together and see what happens. Finally, do any of you throw celebrations when something really cool happens to one of your portfolio companies? If you do, we need to know about it.
  5. Hold open office hours for free advice. Let us come talk to you about our ideas once a month. You’ll be surprised by the quality of the ideas and the connections we have. We need more mentor/advisor resources that aren’t asking for cash or equity as soon as we talk in the door. The VC firm that gets out in front of this big need first will win big. (Currently, law firms are dominating VC firms at this too.)

If you fix your branding problem, it will pay off. Not only will you have more fun doing your job, but also every new deal, including the next big thing, will weave through traffic and blow off Usher just to give a chunk of their company to you just because of who you are and why you’re in this business.

What do you think are the top 5 VC brands right now?

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