Why Email Newsletters are So Valuable, Case Study on StartupDigest

by StartupDigest on July 5, 2010

Today I read this post on Hacker News which was a follow-up to Jason Baptiste’s first post about email newsletters. In fact, it was Jason’s newsletter that inspired us to focus on email newsletters in the first place. It’s been 6 months since we started StartupDigest and I wanted to give a real first-hand account into what it’s been like to start a company around email newsletters and why email newsletters are valuable.

First, here’s a little history of StartupDigest is and why it’s valuable. If you are already a subscriber feel free to skip the question below.

StartupDigest logo

What is StartupDigest?
StartupDigest is a weekly email newsletter of the best technology and entrepreneurship events in your local area. We serve 43 cities, 4 Universities, and one specialty group of SF Bay Area hackers.

Each digest is written by a local Curator, an entrepreneur and handpicks the best events to feature each week. We don’t feature every single event in each area; instead we filter through all of the available events and highlight only the best events for you. If you haven’t received a StartupDigest issue before you can check out one here. As you can see there, we like keeping things really simple and easy to read.

We chose to distribute our content via email because everyone has an email address, no matter where they are or what language they speak. As we’ve grown, we are learning first-hand that email newsletters are even more valuable than we originally thought. We will be reiterating many of John’s points here, but here is our own account of why email newsletters are so valuable:

Email Newsletters Are Opt-in and Permission Based
To get curated events content in any of the cities we cover, all you need to do is enter your email address on our homepage. All of our subscribers have opted-in to the content we provide and enjoy our email newsletter on a consistent basis.

When a person willingly (and indefinitely) opens their inbox to your content, it’s a big commitment for both sides. There’s a bond between content producer and subscriber from day one that’s much more personal than that between content producer and website visitor.

We measure the strength of this bond by the number of people & sites who have linked to our signup form (currently 8,000+ links to our homepage), the rate at which our subscribers grow (currently 1,200+ every week), the number of digests to which an individual typically subscribes (currently 4) and how new subscribers hear about us (word of mouth from existing subscribers).

Email Newsletters Empower You to Engage a Specific Target Audience
Our newsletters serve the startup ecosystem, made up of founders, hackers, VC’s, service providers, aspiring entrepreneurs, and University students. In the past, this audience has been very difficult to collect and reach consistently., making StartupDigest very interesting to any person or businesses looking for a new, direct way to engage members of the startup world. How we handle that interest is entirely up to us (we are very picky!) but having that interest makes what we do a viable business. The same can be said for any other company (Thrillist, DailyCandy, Tasting Table, HARO are great examples) that serves a target audience with trusted content delivered through a simple email newsletter.

We updated our demographics two weeks ago here, which confirmed to us the exact people we are reaching.

Email Newsletters Empower You to Serve Key Locations and Expand at Little (or No) Cost
Since everyone has an email address anywhere in the world, you can choose the locations that are most important to you and easily distribute your content to them. Localization is a great way to provide additional value to potential subscribers and provide additional social proof for the value of your business.

To date we cover all of these cities and Universities:

US: Silicon Valley, NYC, LA, Boston, Seattle, Pittsburgh, DC, New Orleans, Baltimore, Chicago, Dallas, Columbus, Indianapolis, Salt Lake City, Phoenix, Des Moines, Philadelphia, Houston,
International: London, Paris, Vancouver, Toronto, Montreal, Tokyo, Mumbai, Cape Town, Seoul, New Zealand, Tel Aviv, Copenhagen, Singapore, Berlin, Sydney, Shanghai, Madrid, Hong Kong, Malaysia, Philippines, Lithuania, Beijing, Nürnberg, Germany, Mexico City, Middle East,
Specially: Stanford University, New York University, Columbia University, SF Bay Area Hackers

People Take Real-World Action on Emails They Receive from People They Trust
The whole point of our newsletter is to be a utility tool to make it easier for members of the startup community to meet each other in person.

If more entrepreneurs and investors get in the same room together more often, the entire startup ecosystem will benefit by creating and improving more great companies, faster. By solving the problem of high-quality technology and entrepreneurship event discovery, we are making a real difference in the amount of valuable feedback startups receive, the people they can choose from to work with, and the sheer number of startup ideas that are created and developed into real products and companies around the world.

We’re delivering all of that through email because people have shown that they are willing to take real-world action based on the emails they receive from sources they trust.

One of the ways we measure success is through our click-through rates (which average ~30%) and conversion rates on ticket sales (which average ~7%). We want to make those numbers as large as possible to make sure that the cross-pollination of people and ideas in every city around the world is as high as possible.

We believe that email is never going to go away. You can build a great business on top of email (like Thrillist, DailyCandy, etc.) and we are only one example. If you are working on an email newsletter company too, leave a comment or email me directly chris at thestartupdigest.com or @mccannatron.

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14 comments

  1. Lydia Sugarman   July 5, 2010

    Chris- This is the greatest testimonial for email newsletters/email marketing I’ve read in a long, long time. On behalf of all us hard-working Email Solution Providers (ESPs), thank you for this post!

    After a lot of hard work and a long time, I’m excited to be launching Venntive later this week. That’s our new V3.0 comprehensive cloud-based business suite with everything in one place. No more having to pay for and integrate additional applications.

  2. Erica Douglass   July 5, 2010

    I am working on a startup which we plan to monetize primarily via an email list: BestBlogs.net (note: what is up there now is a prototype; we’re currently redeveloping the site for an August or September launch.)

    I also have a thriving email list at erica.biz that made me well into 5 figures in June. My post on July 8 will have full details. That list is only ~5300 but it’s a quite profitable revenue stream…far more so than RSS, Twitter, and Facebook combined.

    -Erica

  3. Email電子報今年生意竟更好,證實了人際之間的「塊狀」現象? | TechNow 當代科技   July 7, 2010

    [...] 除了這些外,還有另一個部落客也跟著寫文,他經營一個「StartupDigest」的email電子報,這電子報做的事情更簡單,除了一些創業家的訊息之外,他們會看你在哪一座城市,每周寄給你一個適合創業家去的活動,目前經營了六個月,一周增加1200名訂戶,這個創業家表示,他選擇以email來寄送這些訊息,從他們首頁表單的點擊率來看,email的方式顯然相當有效! [...]

  4. Christian   July 11, 2010

    Good stuff! As someone who recently started an email service connecting ticket buyers and sellers, it’s great to read about others in the industry who are thriving. With seemingly new ventures in the email biz launching daily, this type of transparency is invaluable. So thanks again and best of luck going forward. By the way, time for an email biz conference?

  5. Founders   July 11, 2010

    hm an email business conference is actually a great idea… want to collaborate on one? If you are interested chris at thestartupdigest.com

  6. Dror Zaifman   July 13, 2010

    Hi

    Great post and very interesting read. Going to send it to my Twitter list.

    Does anyone know who I can contact if I like to contribute and make a guest post about email marketing here at thestartupdigest ?

    Thank you.

  7. sima   July 19, 2010

    Well done!

  8. Back to the future: how email is helping build profitable internet startups | MAD Productions   July 19, 2010

    [...] do with a hammer. That's exactly what a growing number of startups are doing with email, and expect more of them to exploit email going forward.For startups looking to succeed with email, following these best [...]

  9. The Email Mafia   July 28, 2010

    [...] Baptiste here and here as well as our own case study about StartupDigest as a newsletter company here. Email newsletters are a huge business and I believe that we are going through an email renaissance [...]

  10. How to Start an Email Newsletter Company   August 3, 2010

    [...] to StartupDigest. He was calling because he had read our case studies on email newsletters here, here, Jason’s case studies here and here, and the recent Hacker News discussions about [...]

  11. najwa moses   October 26, 2010

    I think this will actually be my ticket to finally making money through the …web?
    I’ve got an email list sitting collecting dust and a few sharp ideas for a very vertical content newsletter that is super needed by the two largest target audiences…thanks for sharing!
    whoot!

  12. Email Templates   December 13, 2010

    Great article! Coming up with a good concept is the difficult part. Once you get the audience, pay special attention to your emails design and making sure that it renders properly in all email clients. Usually if I can’t read it, I’m clicking on the delete button.

  13. Kimball   December 13, 2010

    We’re early, but still seeing a lot of benefits described above. Excellent writeup, thank you!

  14. Anon   December 29, 2010

    Sorry, but aren’t there already 10,000 other “pay me 79.95 and I’ll teach you how to get rich online with blogging” people already out there? As soon as I hear people are selling courses or ebooks on how to do it I turn away.

    Such a scammy, slimy niche that’s already overdone. Can’t you find some real value to add to the world?

    Build a real business first, and then I would love to listen to you.

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